Premier ServiceNow Implementation Partner for Mid-Market

Clean, low-code ServiceNow solutions. Faster ROI, no customization chaos, and upgrade-ready from day one.

Right-Sized for Mid-Market

ServiceNow implementations designed for organizations under 10,000 employees, lean, focused, and built for faster ROI.

No More Customization Chaos

Every customization today is tomorrow’s catastrophe. We deliver upgrade-ready, low-code deployments.

Faster ROI, Lower Risk

Clean implementations mean fewer delays, easier upgrades, and real value in months, not years.

Why BT Automation?

You don’t need an army of expensive consultants to make ServiceNow work. Other firms throw bodies at the problem, we keep it clean and simple.


We deliver clean, low-code solutions that scale, without the chaos of over-customization.

How we’re different:

Mid-market specialists, right-sized for organizations under 10,000 employees
Low-code first, upgrade-ready every release

Balanced delivery, world-class engineers in Singapore and Australia, with local North American support

"BT Automation was the only company that was able to fix our ServiceNow Implementation"

– CIO, Federal Healthcare Agency

Our Services

From first-time implementations to full-scale rescues, we deliver clean, low-code ServiceNow solutions designed for mid-market enterprises.

ServiceNow Implementation

End-to-end implementations delivered clean, low-code, and upgrade-ready. No chaos, no wasted spend.

ServiceNow Managed Services

Predictable subscription-based support. Governance, optimization, and enhancements included.

ServiceNow Project Rescue

Failed or stalled ServiceNow project? We strip out customizations and rebuild clean.

ServiceNow Advisory Services

Strategic ServiceNow planning aligned to business priorities. Stay upgrade-ready, always.

Our Approach

How we deliver clean, low-code ServiceNow implementations that scale with your business.

1.

Discover & Align

We assess your current platform, business priorities, and risks, ensuring the project is scoped for success.

2.

Strip Out Chaos

We eliminate costly, upgrade-breaking customizations that cause technical debt.

3.

Rebuild Clean

Implement ServiceNow the way it was intended: low-code, upgrade-ready, and easy to expand.

4.

Govern & Optimize

Ongoing governance and managed services keep your platform aligned to business goals, without slipping back into chaos.

What Our Clients Say

Real results from organizations that trusted us to clean up their ServiceNow platforms.

State Government Department

IT Director

“BT Automation helped us rescue a $2M ServiceNow project — delivered in half the time of our previous partner.”

Government Healthcare Agency

VP IT Operations

“Finally, a ServiceNow consultancy that delivers upgrades without fear of breaking everything.”

Ready for a CLEAN ServiceNow Implementation?

Book your ServiceNow Health Check Call today and see how fast we can turn chaos into clarity.